A Workspace is the new version of the Organization feature. It’s built on the same foundation to stay compatible with existing configurations, but it comes with an improved interface and new capabilities over time.
In short: Workspace = Organization, just renamed and redesigned.
Rollout Timing
We’ll start rolling out the updated experience in early 2026. As part of this update, the feature name changes from Organization to Workspace.
If you have already used Organizations
Your existing Organizations will be migrated as-is and shown as Workspaces.
Members, roles, and admin settings stay the same.
Your current workflows should continue without disruption.
If you didn’t use Organizations
We’ll create a Workspace for your account.
The subscription administrator becomes the Workspace administrator.
If you have multiple seats, those users become Workspace members.
Team Space is optional—if you don’t need shared files, you can ignore it. There are no extra charges, and you can start using it later.
Key Improvements with Workspaces
Updated admin experience: manage members, access, and subscription-related workflows in a redesigned interface.
Team Space for collaboration: Workspace members share one common area called Team (same member list as the Workspace).
Existing Teams preserved: any Teams you created before remain available under Private teams.
New vs Old Interface
How to Add Users to Subscription
Old Interface
1. Open the Subscription Management Portal → User management.
2. Invite users one by one or upload them in bulk via CSV.
3. If you also needed Organization collaboration features (settings/shared space), you had to add the same users again in the Organization area.
New Interface
You can manage users in one place: subscription assignment + Workspace membership + access to Team Space.
Step 1 — Invite Workspace members (any of these ways)
From the header dropdown
From the left sidebar (users + plus icon)
From the Administration Portal → Workspace members
Step 2 — Invite users
1. In the modal that appears after clicking Invite users, enter the user email/-s.
2. Select the role (Member or Administrator). Click Invite Members.
After users accept the invitation, they are added to the Workspace, granted access to Team Space, and assigned to your subscription, allowing them to start using the product according to your plan. You will be able to monitor the status of the invitation in the members list on the Workspace Members page.
Step 3 — Invite in bulk (up to 500 at a time)
You can copy the list of user emails and paste them directly into the Invite Members to Workspace pop-up.
You can assign identical roles to all pasted emails or assign individual roles to each.
📝 You can add up to 500 users per invite action. The total members is unlimited on paid plans. By default, pasted users are invited as Member unless you assign roles individually.
How to Remove a User (New UI vs Old UI)
Old UI
Open the Subscription Management Portal → User management.
Find the user in the list.
Remove the user one by one.
4. Then you should go to Organization and delete the user one more time there.
New UI
Users are removed one by one from the Workspace members list.
Step 1 — Open Workspace members
You can access it from any of these places:
Header dropdown
Left sidebar (users icon)
Administration Portal → Workspace members
Step 2 — Remove the user from the list
Find the user you want to remove.
Click More (⋯) on the user row.
Choose one option:
Delete — removes the user from the Workspace/membership.
Ban — blocks the user from re-joining or accessing (useful for security/offboarding).