These account-level compliance toggles help you standardize regulated signing across the workspace. When enabled, they apply for all members and are intended for workflows where your company must meet specific regulatory requirements.
📝 Compliance settings are available only for corporate-level customers. Contact our Sales team through the Contact Form to learn more about the pricing.
21 CFR Part 11
Title 21 CFR Part 11 (Enable/Disable): Use this setting for FDA-regulated workflows where you must meet requirements for electronic records and electronic signatures (common in pharma, biotech, clinical research, and medical devices). Enabling it helps standardize stronger controls for auditability and record integrity across the account. If you need implementation guidance or to confirm fit for your use case, contact Sales for details and pricing.
21 CFR Part 11 is a predefined set of compliance controls that can’t be customized. When it’s enabled, you can review the included controls in the Administration Portal under Compliance settings → 21 CFR Part 11.
Once enabled, the full set of controls applies to every invite sent by any member while they are working in that Workspace.
You can disable it for a Workspace at any time by clicking Disable.
HIPAA
HIPAA (Enable/Disable): Use this setting when your workflows involve protected health information (PHI) and your organization requires a HIPAA-ready setup. Contact Sales for details and pricing.
PCI DSS
There is no separate setting to enable PCI compliance in SignNow. SignNow adheres to PCI DSS requirements by design, complies with the SAQ A questionnaire, and undergoes regular security audits. As a result, SignNow can state compliance with the PCI DSS standard for applicable payment-related workflows.