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Overview

Updated over a month ago

What is SignNow?

SignNow is an enterprise-grade eSignature platform that allows users to sign documents, send them for signing in a specific role-based order, create HTML forms, build reusable templates, and track eSignature progress in real time.

It also offers mobile apps for iOS and Android, a robust API for businesses of any size, and seamless integrations with popular platforms such as Salesforce, NetSuite, Oracle, Microsoft Dynamics CRM, Google Workspace, Dropbox, and more.


What document types are supported?

You can upload and eSign the following file formats:
PDF, DOC, DOCX, ODT, RTF, PNG, JPG, JPEG, GIF, BMP, XML, XLS, XLSX, PPT, PPTX.


What business problems does SignNow solve?

SignNow helps businesses, teams, and individuals accelerate document workflows, reduce costs, and stay compliant. It simplifies contract approvals, data collection, and system integrations while keeping documents secure.

Key benefits include:

  • Faster signing and approvals – eSign invoices, contracts, and agreements on any device, even offline. Send documents in a role-based order and track progress in real time.

  • Lower operational costs – Eliminate printing, mailing, and document storage expenses.

  • Improved customer experience – Create shareable fillable forms or access ready-to-use, state-specific legal documents through USLegal.

  • Seamless integrations – Connect with Salesforce, NetSuite, Microsoft Dynamics CRM, Google Workspace, Dropbox, and more.

  • Developer-friendly tools – Embed eSignatures into websites or applications in under 10 minutes using the SignNow API.

  • Secure and compliant – Meets SOC 2 Type II, HIPAA, GDPR, eIDAS, and other leading compliance standards.


Is SignNow available worldwide?

Yes. SignNow is available to individuals and businesses worldwide, except in countries restricted by international regulations.


What languages is SignNow available in?

SignNow is available to end users in English, French, and Spanish.

In addition, the signing session interface is available in the following languages:
English, French, Spanish, German, Japanese, Korean, Simplified Chinese, Traditional Chinese, Italian, Dutch, Portuguese, Danish, Norwegian, Russian, Finnish, Polish, Czech, Swedish, Greek, Croatian, Thai, Hungarian, Indonesian, and Turkish.


Do recipients need a SignNow account?

No. Recipients can eSign and submit documents on any device without creating a SignNow account.


However, in certain cases—such as compliance with regulations like 21 CFR Part 11—signers may be required to create a free account or complete additional authentication steps.


How do I get started?

Start by creating a free trial account using the link below:
https://snseats.signnow.com/purchase/business_free_trial/loggedout

Enter a valid email address and a unique password, or sign up using your Facebook, Google, or Microsoft credentials.

For additional assistance or to schedule a demo, contact the SignNow Support team at support@signnow.com.


How do I change my password?

On the SignNow login page (https://app.signnow.com/), click Forgot Password ( http://app.signnow.com/rctapp/recover-password ), enter your email address, and select Send Reset Email. Follow the link in your inbox to create a new password. If you don’t see the email, check your Spam or Junk folder.


What is Single Sign-On (SSO), and how do I use it?

Single Sign-On (SSO) enables users to securely access multiple applications using a single set of credentials. With SignNow SSO, no separate password is required, helping reduce the risk of compromised credentials.

To enable SSO, contact SignNow Support for setup instructions or check your workspace's SSO settings.


If SSO is already configured for your organization, go to the SignNow login page, select Login with SSO, and follow the prompts.


How do I change my email address?

If the new email address is not yet registered, you can update it directly in your Account Settings:
https://app.signnow.com/webapp/my-account/settings

If the new email address already exists as a registered user or signer, follow these steps:

  1. Log in using the new email address:
    https://app.signnow.com/rctapp/login

  2. Delete the default workspace & team

  3. Delete the new account from the Settings tab:
    https://app.signnow.com/webapp/my-account/settings

  4. Log in to your original SignNow account and go to Settings:
    https://app.signnow.com/webapp/my-account/settings

  5. In the Email section, click Change and follow the on-screen instructions.


How do I delete my account?

To permanently delete your account, complete the following steps:

  1. Exit, transfer or delete any workspaces & teams you own or belong to.

  2. Go to Account Settings, scroll down, and select Delete your account:
    https://app.signnow.com/webapp/my-account/settings

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