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HIPAA Compliance

Learn how SignNow keeps health data secure and HIPAA-compliant for safe eSignature workflows.

Updated over 3 months ago

At SignNow, protecting the privacy and security of sensitive information is a top priority. For organizations in healthcare or handling personal health information (PHI), ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA) is critical. SignNow offers HIPAA-compliant features designed to help you meet these regulatory requirements. However, these features are available exclusively for customers on our corporate plans.

What is HIPAA Compliance?


HIPAA is a federal law that sets standards for the protection of sensitive patient information. It requires organizations to safeguard the privacy and security of PHI. If your organization handles healthcare data, it’s essential to ensure that your digital platforms, including eSignature tools, are HIPAA-compliant.

HIPAA Compliance in SignNow


SignNow's corporate plan offers HIPAA-compliant features, providing enhanced security for your documents and data. These features include:

  • Advanced encryption to protect PHI in transit and at rest.

  • Audit trails to track every interaction with a document.

  • Access controls to restrict document access to authorized individuals only.

  • Secure cloud storage that meets HIPAA requirements for safeguarding sensitive data.

  • Business Associate Agreement (BAA) to formalize our compliance with HIPAA.

Who Needs HIPAA Compliance?


If your organization handles PHI, such as healthcare providers, insurance companies, or any business associate working with such data, you are required by law to comply with HIPAA regulations. Using SignNow’s HIPAA-compliant features will help ensure your digital transactions remain secure and meet legal standards.

HIPAA Compliance is Available for Corporate Plans


Please note that the HIPAA compliance feature is only available as part of SignNow’s corporate plans. If your organization needs to comply with HIPAA, upgrading to a corporate plan is essential. Our corporate plans are designed to provide robust security features to meet your specific compliance needs.

How to Get HIPAA Compliance in SignNow


To enable HIPAA compliance, you'll need to:

  1. Upgrade to a SignNow corporate plan if you're not already on one.

  2. Contact our sales team or support center to request a Business Associate Agreement (BAA).

  3. Implement best practices for document management and security to ensure full compliance.

HIPAA compliance is critical for any organization handling healthcare data. By choosing SignNow’s corporate plan, you can ensure that your eSignature solution meets the highest standards for privacy and security, protecting both your organization and your clients.

If you have any questions about HIPAA compliance or need assistance with upgrading, please contact our support team at support@signnow.com or submit a callback request to our sales team: https://www.signnow.com/contact.

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