Understanding Invite Limits, Policies, and Exceeding Charges on SignNow
SignNow provides specific limitations and policies regarding sending invitations and creating invite links, depending on your subscription plan.
Annual Invitation Allowance
Paid SignNow plans include an annual allowance of 100 invites for sending or creating invite links. These invites reset annually, and unused invites do not roll over into the next calendar year. This policy ensures that every subscriber starts each year with a fresh quota. For example, sending one document to two signers counts as one invite, and sending a group of five documents to three signers also counts as one invite.
Daily Spam Limit
SignNow imposes daily action limits to prevent spam and ensure fair usage across all users. These limits pertain to activities such as sending invites and notifications and reset every 24 hours. The limit is set based on different factors and may vary for different users.
Each time an invite is sent or a link is accessed, the activity counts toward this daily limit, even if the same invite link is used multiple times. Email invites are counted immediately when sent, regardless of the number of documents or recipients included, while signing links are counted only when the recipient completes the signing process by filling all required fields and clicking "Finish."
Usage-Based Limits and Costs for Exceeding Quotas
In addition to the annual allowance, SignNow tracks usage-based limits. After the allotted 100 invites per year are exceeded, you can continue sending invites, depending on your plan. However, additional charges will apply based on the subscription tier: Some plans may also offer additional invite packages, such as 100 extra invites for $180 on the Business Premium plan, which are charged only after the included invites are fully used.
Business Plan: $0.96 per excess invite
Business Premium Plan: $1.80 per excess invite
Enterprise Plan: $3.60 per excess invite
Note that for the purposes of these counts, email invites are counted immediately when sent, while signing links are counted only once the recipient completes the signing process by filling all required fields and clicking "Finish."
Key Takeaways
SignNow provides 100 free invites annually for all paid plans, which reset every year without rollover.
Daily spam limits vary.
Exceeding the invite limit incurs additional charges that differ based on the subscription tier.
By understanding these limitations and policies, you can effectively manage your usage of SignNow’s invitation features.
If you have further questions or need assistance, don’t hesitate to contact SignNow's support team.